label.csv

Use cases Sales

Lost deal reasons

Code the notes on lost deals into loss reasons and find the ones worth another try.

Columns to upload

Name the columns in your CSV like this. Extra columns are fine: every column of the row is sent with the questions.

ColumnWhat it holds
dealDeal name
amountDeal amount
loss_noteWhy the deal was lost, as the rep wrote it

Questions

Each question adds a column to your file. The answer is one of the listed values, or Unsure when the model's confidence is below the cutoff: 70% for pick-one and scale questions, 80% for yes or no.

New columnQuestionPossible answers
reasonPick oneWhy was the deal lost? If they chose another vendor, answer competitor even when price was the reason.
  • price Too expensive or no budget, and chose no other vendor
  • product gap Missing a feature they needed
  • competitor Chose another vendor
  • no decision Stopped responding or chose to do nothing
  • timing Wants to revisit later
  • champion left The contact left or changed role
win_backScaleHow likely is a new attempt to win this deal within 6 months?
  1. unlikely no reason to contact them again
  2. possible the reason for losing could change
  3. likely they asked to be contacted again

Lowest to highest

competitor_namedYes or noDoes the note name the vendor they chose?
  • yes It names a vendor
  • no It names none

Example row

ColumnValue
dealNorthside Market
amount9600
loss_noteWent with CellarSoft, cheaper for year 1. Said to check back at renewal in Q2.

Answers from a test run on this row

ColumnAnswerConfidence
reasoncompetitor97%
win_backUnsure69%
competitor_namedyes96%

More sales use cases

Use caseWhat it doesNew columns
Inbound lead qualificationScore the leads from your contact or demo form so sales calls the right ones first.request seniority fit timeline
Job title normalizationTurn the free-text job titles in a CRM or event list into department and seniority fields you can filter on.department seniority decision_maker
Cold email repliesSort replies to an outbound sequence so interested prospects and referrals get a follow-up the same day.reply_type referral date_given
Deal notes risk reviewRead the notes on open deals and flag the ones at risk before the forecast call.risk objection next_step competitor_named
Company list segmentationSegment a list of prospect companies by business model and industry from their descriptions.business_model sells_to_businesses sells_alcohol